The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious, featuring two queen beds that accommodated my family perfectly.” view full review
Delicious Breakfast
“The buffet breakfast offered a large spread of tasty options that kept us satisfied throughout the morning.” view full review
Amazing Pool
“The large swimming pool was a hit with my children, providing a fun and refreshing place to unwind.” view full review
Functional Shower
“Despite being a bit run down, the shower provided warm water after a short wait, making it functional for our needs.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jl. Panca Usaha No. 11,
Mataram,
Indonesia,
West Nusa Tenggara
Map view
Jl. Panca Usaha No. 11,
Mataram,
Indonesia,
West Nusa Tenggara
City landmarks
Jl. Pejanggik
Sangkareang Park
1.8
km
Jl. Selaparang No.20b
Pura Meru
1.5
km
Mosque
Islamic Center NTB
2.3
km
Jl. Purbasari
Taman Mayura
1.3
km
Shopping Area
Lombok Epicentrum Mall
2.1
km
Sesaot Forest
1.5
km
cnr Jl Selaparang & Jl Purba Sari
Mayura Water Palace
1.6
km
Jl. Wirabakti Dusun Muhajirin
Narmada Botanic Garden
1.5
km
Jl. Pariwisata
Kawangan Waterfall
1.8
km
Pagoda
Jagatnatha Temple Mayura
1.4
km
Jl. Imam Bonjol
Agung Utama Putra
2.0
km
Jalan Chairil AN
Destinasi Wisata Makam Sayyid Ali Alkaf
2.2
km
Lombok Escapade
2.6
km
Jl. Imam Bonjol
Jembatan Kali Jangkok
2.4
km
Jl. Udayana No.17X
Udayana Car Free Day
2.7
km
Jalan Jenderal Sudirman
Nirwana Waterpark Mataram
2.7
km
Jl. Udayana
Angkringan Taman Udayana
2.6
km
Jl. Jend. Sudirman
Sayang-Sayang Art Market
2.8
km
Komplek Pertokoaan Dasan Cermen No. 31-32
Sasaku
3.0
km
Amusement Park
Taman Selagalas
3.2
km
Museum
State Museum of West Nusa Tenggara
3.7
km
Jl. Gn. Merapi No.167
Gerbang Wisata
3.2
km
Jl. Udayana
Taman Udayana Mataram
3.3
km
Jl. Dr. Wahidin
Bala Kuning Palace
3.9
km
Jl. Yos Sudarso
Taman Malomba
4.5
km
No
OLD TOWN Ampenan
4.9
km
Nearby
Mall
Mataram Mall
190 m
9km Northeast of Mandalika
Lingsar Temple
190 m
Jl. Pejanggik
Pura Dalem Karang Jangkong
190 m
Mall
Divaya Aesthetic Clinc
190 m
Restaurants
Mirasa Bakery
410 m
Jln. Pejanggik Mataram Mall
Aroma Restaurant Lombok
460 m
Jl. Palapa 1 no. 2 Cakranegara
Pizza Hut
400 m
Jalan Pejanggik
Zetzot - food and beverage
610 m
Jalan Maktal no 7 Cakranegara Belakang RS Sentra Medika
Omah Cobek Restaurant
690 m
Jl.Maktal 6
McDonald's
850 m
Jln. Pejanggik Mataram Mall Lantai 1
Seafood Ikan Bakar 99
780 m
Jl. Subak III 10
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.1
Location
8.3
Service
7.6
Dining
5.9
Guest reviews
6.6/10
based on 10 reviews
7.6
7.6/10 based on 63 reviews
Mark
United States,
September
2024
7.8/10
I had a pleasant stay at this hotel, with a great location near the Balinese neighborhood and close to various shops and restaurants. The rooms were clean and spacious, perfect for a couple, although they lacked a nice view. The staff was friendly and provided helpful information about the local area. However, there were some inconveniences with the lack of a lift and ongoing renovations nearby.
Rooms
8.0
The rooms were clean and spacious enough for a couple, with a modern interior, but unfortunately, they did not offer a nice view.
Service
7.0
The staff was generally friendly and helpful, especially at the Business Center, though some aspects of service could be improved.
Location
9.0
The hotel's location was convenient for exploring the area, with a Balinese neighborhood nearby and easy access to shops and restaurants.
Dining
7.0
The dining options were decent, with a good variety of food available, though I found the choices a bit limited for non-Asian preferences.
Facilities
8.0
The hotel had nice facilities, although I didn't have the chance to use all of them during my stay.
Ronald
United States,
August
2024
7.0/10
I had a pleasant stay at this hotel, which is centrally located and perfect for families since there are plenty of food options nearby. The rooms were spacious and comfortable, although a bit dated in decor. The friendly staff made my experience enjoyable, but the dining could use some improvements, especially for breakfast. Overall, it's a decent spot with good value for money, but a few areas need attention.
Rooms
7.0
The rooms were large and comfortable overall, with nice balconies, but they felt a bit dated and sparsely furnished.
Service
9.0
The staff were very helpful and responsive, providing great local information and assistance.
Location
8.0
The location is great, right in the center of the city, making it easy to find food and get around.
Dining
5.0
The dining options were ok, but there were lots of areas that needed improvement, especially with the breakfast.
Facilities
6.0
The hotel offers a variety of facilities, but they could use some updates to enhance the experience.
Dean
United States,
August
2024
7.0/10
The hotel had a great location, just a short walk from Mataram Mall and surrounded by a friendly Balinese neighborhood. The rooms were spacious enough for our family, which was a big plus. However, the service left a bit to be desired, as some staff appeared disinterested. While the dining options were decent, there could be more variety for non-Asian food lovers. Overall, it offers good value for money, but not without some downsides.
Rooms
8.0
The rooms were spacious and ideal for our family of four, with a comfortable king-sized bed and two queen beds.
Service
5.0
The service was somewhat hit-or-miss; while some staff were friendly, others seemed bored and unengaged.
Location
9.0
The location was quite convenient, being only a 3-5 minute walk to the mall and close to other local attractions.
Dining
7.0
The dining options were good, especially the soto station, but as a non-Asian, I felt there could have been more choices.
Facilities
6.0
The hotel had nice facilities, but I would have appreciated better amenities for leisure activities.
Cliff
United States,
July
2024
6.4/10
I had a pleasant stay overall at this hotel. The rooms were spacious and clean, which made for a comfortable experience. The staff were particularly friendly and helpful, but I did encounter some issues with the lack of an elevator, which was tough on my knees. The location was decent, but the ongoing renovations and nearby mosque were a bit disruptive. Lastly, the dining options were somewhat limited, especially for someone looking for European food.
Rooms
8.0
The rooms were spacious and very clean, featuring a comfortable setup with tea and coffee facilities. They were located at the back, which provided a quiet retreat.
Service
7.0
The service was friendly and helpful, especially at the Business Center. They promptly addressed my concerns after I complained about the lack of an elevator.
Location
6.0
The location was okay; it was good for walks in the Balinese neighborhood nearby, but the view from my room was not ideal due to ongoing renovations and the proximity to a mosque that woke me early.
Dining
5.0
The dining experience was decent, but as a non-Asian, I found the choices somewhat lacking, especially for European cuisine.
Facilities
6.0
The hotel had decent facilities, but I felt some areas could use a refreshing touch. It seemed the renovations were focused on updating some amenities.
Kathleen
United States,
July
2024
6.4/10
I recently stayed at this hotel, and while it has a prime location in the city, making it easy to find food and shops, the rooms left much to be desired as they felt old and not very clean. The service from the staff was friendly and accommodating, which made my stay more pleasant. However, the dining options were not great, especially if you're looking for a hearty breakfast. Overall, it’s a decent place to stay for its location, but you might want to consider other options for a cleaner and fresher room experience.
Rooms
5.0
The room was relatively large for its price but felt dirty and mouldy.
Service
8.0
The staff was friendly and helpful, really accommodating my needs, especially with my bad knees.
Location
9.0
The hotel is situated in a central business district, making it easy to explore the nearby shops and restaurants.
Dining
5.0
The dining options were not great – the breakfast was quite typical with limited variety.
Facilities
6.0
Facilities were basic, with no special amenities standing out.
William
United States,
June
2024
6.2/10
The hotel has a great location, positioned conveniently in the city center and near the Mataram Mall, making it easy to explore the area. While the rooms are spacious, they really need some updating, especially the bathrooms. The service from the staff was friendly and helpful, though I faced some inconsistency upon raising a complaint. Dining options were decent but lacked variety, particularly for non-Asian visitors. It's a reasonable choice if you're after convenience and affordability, but don't expect luxury.
Rooms
6.0
The rooms were spacious, but they desperately need updating, particularly the shower and bathroom.
Service
7.0
I found the staff to be friendly and helpful, although after lodging a complaint, their approach changed somewhat.
Location
8.0
The hotel is in a good location for walks and is close to everything, including a mall. Just be aware of the mosque nearby that wakes you at 5 am.
Dining
5.0
The dining experience was okay, but as a non-Asian, I would have appreciated more western options.
Facilities
5.0
The overall facilities felt quite dated and could use some improvement.
Michael
United States,
June
2024
6.8/10
I had a decent stay at this hotel, but it came with its ups and downs. The location is quite good for getting around the city, and the staff were generally friendly and responsive. However, the rooms felt outdated and kind of shabby, and I had some issues with the bathrooms. The dining experience was just okay, with limited options for someone who doesn't prefer Asian cuisine, which was a bit of a letdown.
Rooms
6.0
The rooms were quite spacious, but they seemed a bit dated with some shabby furnishings and an old CRT TV. I also had trouble with hot water when I needed it most, and climbing up three flights of stairs to reach my room was not ideal.
Service
7.0
Most of the staff were friendly and helpful, which I appreciated. However, there were moments when some staff seemed a bit rude and unhelpful, which could really dampen your experience.
Location
8.0
The hotel is in a central location, making it convenient for moving around and exploring Mataram. It’s close to shopping and there's a charming Balinese neighborhood just south that’s nice for a walk.
Dining
6.0
Dining was okay, with a typical Indonesian breakfast that included fried rice and noodles. As a non-Asian eater, I found the options limited, but the quality of the food was surprisingly good.
Facilities
7.0
The facilities are basic but generally fine, contributing to a comfortable stay. The pool area was nice, though not particularly luxurious.
Ernest
United States,
June
2024
8.0/10
The hotel is in a great spot, perfect for evening strolls with a charming Balinese neighborhood nearby. The rooms are spacious and have excellent lighting, but I did find the dining choices a bit lacking for someone who doesn't prefer Asian cuisine. The service is incredibly helpful, ensuring I had all the local information I needed. While the pool area was lovely, the waking up early due to the nearby mosque wasn’t ideal.
Rooms
9.0
The rooms are spacious, well-lit, and come with a nice balcony that’s perfect for relaxing and chatting with family.
Service
9.0
The staff was friendly and extremely helpful, providing great advice on local spots and organizing taxis quickly.
Location
8.0
The location is great for a walk and is near shops and eateries, though the view of the renovations nearby can be a bit off-putting.
Dining
6.0
The dining options were good, but as a non-Asian traveler, I felt the choices were quite limited.
Facilities
8.0
The pool area was beautiful, set amongst well-maintained gardens, but it would be better with more amenities.
Ben
United States,
May
2024
8.0/10
I had a lovely stay at this hotel, which is conveniently located near the center of the city and close to Mataram Mall. The rooms were spacious and maintained well, and I found the staff to be friendly and helpful throughout my visit. However, the dining options could use some improvement, and I was woken up early by the mosque nearby. Overall, it's a great value for the price, but some aspects could be better.
Rooms
8.0
The rooms were spacious and clean enough for my husband and me, providing a comfortable stay.
Service
9.0
The staff were all very kind and helpful, making my stay more enjoyable.
Location
9.0
The hotel is truly central, being very close to Mataram Mall and the city center.
Dining
7.0
The breakfast was a typical Indonesian spread with fried rice and quite a bit of fruit, but it felt a bit limited.
Facilities
7.0
The facilities were decent, but I felt there was room for improvement.
Fred
United States,
April
2024
7.4/10
My stay at the hotel had its ups and downs. The location was great, right in the heart of the city, but I didn't enjoy the view from my superior room due to the renovations happening nearby. The rooms were comfortable and clean, but they seemed a bit outdated. The service was friendly, and they were very helpful with local information. Overall, it was a decent experience, but the noise from the renovations was a bit of a downer.
Rooms
7.0
The rooms were comfortable and clean, but they felt a bit old and in need of repair.
Service
8.0
The staff was very friendly and quick to help when I called for assistance.
Location
9.0
The location is good for someone needing to move around a lot, with nearby shopping and eateries.
Dining
6.0
The dining experience was okay, but it could use more European food options.
Facilities
7.0
Facilities were decent, but nothing particularly stood out.
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